Rental Service Agent – Wagga
Core
First point of contact for customers providing end-to-end rental solutions, handling agreements, insurance, and vehicle checks.
Role type
Customer service agent (car rental)
Builds
Rental transactions and customer experiences
Domain
Automotive rental services
Deliverable
product features
Required skills
Customer engagement, rental agreement knowledge, cash handling, vehicle inspection, administrative tasks, problem solving, computer systems navigation
Preferred skills
Team collaboration, attention to detail, tech-savviness, product sales
Responsibilities
Engaging with customers in person and over the phone, providing information on rental agreements and insurance, handling cash and balancing takings, conducting vehicle quality checks, collaborating with team members, maintaining operational compliance