Business Analyst
Core
Business Analyst owning the analysis stream for Mitti (SafetyCulture) client engagements, translating operational processes into platform solutions, automations, and integrations.
Role type
Senior IC Business Analyst (SaaS Implementation)
Builds
Mitti (SafetyCulture) solutions, automations, integrations, and Power BI dashboards for enterprise clients in logistics, automotive, resources, rail, and food manufacturing.
Domain
Enterprise SaaS / Digital Transformation / Safety & Compliance
Required skills
Requirements elicitation, process modelling (BPMN/Visio), Jira/Confluence, Workato, Power BI, BABOK methodology, SaaS configuration, UAT design
Preferred skills
Mitti (SafetyCulture) certification, AI/agentic tooling (Microsoft Copilot), Agile delivery practices
Technologies
Mitti (SafetyCulture), Workato, Power BI, Jira, Confluence, Microsoft Office
Responsibilities
Elicit and document business requirements via workshops; Author BRDs, user stories, and acceptance criteria; Design Mitti configurations, templates, and integration specs; Build and validate solutions in sandbox/production; Define reporting requirements and UAT scenarios; Produce training materials and handover documentation; Support project governance and client presentations.
Seniority
Mid-Senior, hands-on IC
