Product Engineer
Core
Build and ship end-to-end features for an AI voice platform, including AI coworkers, voice agents, and multi-channel integrations.
Role type
Senior IC product engineer (AI voice & agents)
Builds
AI coworker for agent configuration, voice agents, multi-channel interaction systems, and memory systems for customer flows.
Domain
AI voice platforms, agentic systems, real-time audio infrastructure
Deliverable
production ML models | product features
Required skills
Python, FastAPI, TypeScript, real-time audio systems, PostgreSQL, Redis, LLMs, AI agents, asynchronous/event-driven systems, cloud infrastructure (AWS/GCP/Azure)
Preferred skills
Temporal, workflow orchestration, multi-channel communication integrations, observability tools (OpenTelemetry, Honeycomb), React, TanStack
Responsibilities
Build AI coworkers that configure agents and connect to external systems; optimize voice agents for speed and reliability; extend agents to multi-channel interactions; develop memory systems for reasoning across customer flows; implement channel-routing logic; build observability and tracing tooling.
Seniority
Senior, hands-on IC