Continuous Improvement/Operations Lead
Core
Lead and coordinate change, improvement and operational initiatives across the business to improve operational effectiveness and align processes.
Role type
Continuous Improvement/Operations Lead
Builds
Operational effectiveness, standardized processes, and successful implementation of business initiatives
Domain
Corporate Operations / Process Optimization
Required skills
Change management, process improvement, stakeholder engagement, project coordination, documentation, facilitation, AI tool adoption, governance
Preferred skills
Problem-solving, adaptability, solutions-focused mindset, workshop facilitation
Technologies
AI tools, technology platforms
Responsibilities
Lead and coordinate change, improvement and operational initiatives; Identify opportunities to streamline processes; Drive continuous improvement projects from concept to implementation; Review, align and standardise processes; Develop and document processes, procedures, workflows and SOPs; Facilitate workshops and stakeholder forums; Establish project plans and governance; Monitor progress and remove roadblocks