Nils Administration Support – Bathurst & Orange
Core
Provide administrative support for processing and assessing loans for the No Interest Loans Scheme (NILS) program, assisting clients with documentation, budgeting, and referrals.
Role type
Administrative Support Officer (Financial Inclusion)
Builds
NILS loan applications and client support services
Domain
Non-profit / Financial Inclusion / Social Services
Deliverable
client delivery
Required skills
loan processing, budget development, data entry, documentation verification, client advocacy, referral management, stakeholder communication
Preferred skills
database proficiency, community networking, report writing
Responsibilities
Complete client interviews and collect required documentation for loan applications; develop accurate budgets with applicants and discuss loan affordability; verify supporting documentation and contact retailers to confirm quotes; complete Conditional Loan Agreements and submit applications to Loan Providers; follow up on client arrears; promote the program to community agencies and government bodies; attend interagency meetings and outreach locations.
Seniority
Junior to Mid-level, hands-on IC