Claims Manager
Core
Manage a portfolio of physical and psychological claims for injured workers, supporting recovery and return-to-work outcomes.
Role type
Claims Manager (Specialised Insurance Group)
Builds
End-to-end claims processes for Hospitality Industry Insurance and Trinity Insurance portfolios
Domain
Insurance / Workers Compensation / Personal Injury
Deliverable
client delivery
Required skills
case management, liability determination, treatment coordination, payment management, stakeholder liaison, return-to-work planning
Preferred skills
allied health background, rehabilitation experience, customer service experience
Responsibilities
Manage a portfolio of physical and psychological claims; Liaise with injured workers, employers, providers and internal stakeholders; Support recovery and return to work planning; Manage payments, treatment approvals and claim reviews; Facilitate case conferences and stakeholder meetings
Seniority
Mid-level, hands-on IC
