Accounts Receivable Officer
Core
Manage accounts receivable, billing, and collections for an aged care provider while supporting residents and families with financial inquiries.
Role type
Accounts Receivable Officer
Builds
Accurate resident account records, timely collections, and government funding reconciliations for an aged care community.
Domain
Aged care / Healthcare finance
Required skills
Accounts receivable management, collections, billing, account reconciliations, Excel, customer service communication, data entry, government funding reconciliation
Preferred skills
Aged care industry experience, Epicor or aged care systems experience
Responsibilities
Process billing, payments, cash receipts, journals, and credits; Follow up on outstanding accounts and assist with collections; Support residents and families with billing and fee questions; Process direct debits, refunds, and account adjustments; Maintain accurate resident account records; Support government funding reconciliations and process Department of Health correspondence; Assist with month-end reconciliations and reporting; Maintain bond and loan records; Collaborate with Finance, Customer Relations, and Admissions teams to resolve queries.
Seniority
Mid-level, hands-on IC