Pre-Site Construction Administrator / Customer Experience Coordinator
Core
Manage client care and administrative approvals for home buyers before construction begins, ensuring a smooth journey from contract execution to site start.
Role type
Pre-site Construction Administrator / Customer Experience Coordinator
Builds
Home warranty insurance policies, internal system databases, and client journey workflows
Domain
Residential construction / Home building
Deliverable
client delivery
Required skills
Client relationship management, administrative processing, internal software platforms, task prioritization, verbal and written communication, attention to detail
Preferred skills
Background in residential building sector
Responsibilities
Oversee processing of developer endorsements, plan revisions, contract drawings, and building permits; Organize home warranty insurance policies and track client finance progress; Maintain internal system databases in compliance with group standards; Build networks with external parties and internal teams (construction, drafting, estimating)
Seniority
Individual Contributor