Customer Service Officer
Core
Greet members, respond to enquiries, and perform administrative tasks to support the Horsham Aquatic Centre's operations and community engagement.
Role type
Customer Service Officer
Builds
Membership sales solutions, centre tours, and program promotions for the Horsham Aquatic Centre
Domain
Fitness and recreation / Community services
Deliverable
client delivery
Required skills
Greeting members, responding to enquiries (email, phone, in-person), processing payments, conducting centre tours, promoting programs
Preferred skills
Previous experience in a similar role
Technologies
None stated
Responsibilities
Provide sales solutions for memberships and programs, conduct centre tours with prospective members, follow up with customers and members, promote available programs and services, accurately receipt and balance customer payments
Seniority
Entry-level / Casual
