Concierge
Core
Provide excellent customer service to client families and Funeral Directors during services in chapels, organizing daily schedules, preparing spaces, and managing audio-visual equipment.
Role type
Front-of-house service coordinator
Builds
Funeral service operations and client experiences
Domain
Funeral services
Deliverable
client delivery
Required skills
Customer service, administration, multitasking, adaptability, hands-on work
Responsibilities
Greeting attendees, running services, transitioning between services, organizing audio-visual equipment, preparing chapel spaces