Administration Support Officer - headspace
Core
First point of contact and administrative support for a youth mental health clinic, managing reception, appointments, and billing.
Role type
Administration Support Officer
Builds
Office operations, client booking systems, and Medicare billing processes
Domain
Mental health services / Community health
Deliverable
dashboards & analysis
Required skills
Administrative management, Reception services, Appointment scheduling, Medicare billing, Electronic Medical Records, Microsoft Office suite
Preferred skills
Emotional intelligence, Crisis support handling, Community services experience
Responsibilities
Greeting visitors and maintaining office environment, Scheduling appointments and managing waiting lists, Processing MBS claims and coordinating billing, Acting as main point of contact for administrative matters
Seniority
Mid-level, part-time