Call Consultant (Inbound & Outbound)
Core
Manage inbound and outbound customer calls for automotive clients, delivering service information and scheduling appointments while collecting feedback.
Role type
Customer service representative (inbound & outbound)
Builds
Customer service interactions and appointment scheduling for automotive dealerships
Domain
Automotive industry + Customer service
Deliverable
client delivery
Required skills
Inbound and outbound call handling, CRM systems, Microsoft Office, data entry, appointment scheduling, customer feedback collection
Preferred skills
Dealership or service workshop experience, automotive services knowledge