Client Advisor - MEL
Core
Create warm, calm moments and build lasting relationships with clients in a luxury jewelry boutique by sharing craftsmanship stories and hosting prepared appointments.
Role type
Luxury retail client advisor
Builds
Personalized client experiences and boutique operations
Domain
Luxury jewelry retail
Deliverable
client delivery
Required skills
Luxury retail experience, high-touch client service, product presentation, CRM management, appointment hosting, relationship building, service coordination
Preferred skills
Fine jewelry knowledge, hospitality background, composed presence
Responsibilities
Host well-prepared appointments from welcome to farewell, share craftsmanship stories with clients, maintain accurate CRM and boutique presentation, arrange service needs like repairs and collections, conduct timely follow-ups
Seniority
Individual contributor