CareerPlan

Rostering Officer/ Ops Admin

Newcastle, New South WalesFull-time2026-10-08 → 2026-10-22

Core

Lead rostering and administration for an NDIS organization, ensuring smooth operations through staff scheduling, onboarding, and record keeping.

Role type

Senior Operations Administrator / Rostering Lead

Builds

Staff rosters, incident registers, and operational workflows for NDIS support services

Domain

Disability services / NDIS / Operations

Required skills

rostering, onboarding, incident reporting, risk assessment, procurement support, meeting minutes, KPI tracking, escalation management

Preferred skills

Flow Logic, WHS training, strategic initiatives

Technologies

Flow Logic

Responsibilities

Lead rostering and manage staff availability; support onboarding of support workers and participants; maintain incident, continuous improvement, and risk assessment registers; support WHS audits and training; assist with procurement for SIL houses and head office; attend and take minutes at team and operational meetings; share on-call duties and escalate incidents.

Seniority

Senior, hands-on IC