Director of Product, Digital Guest Journey
Core
Own the product strategy and multi-year roadmap for the Digital Guest Journey, shaping how travelers interact with hotels in the digital age.
Role type
Director of Product (Enterprise SaaS)
Builds
Digital Guest Journey platform for hotel and guest management
Domain
Hospitality technology / Agentic AI
Deliverable
product features
Required skills
Product strategy, roadmap ownership, cross-functional leadership, technical depth, business narrative translation, stakeholder management
Preferred skills
Experience with enterprise SaaS, autonomous AI systems, scaling products
Technologies
Agentic AI, digital infrastructure for hotels
Responsibilities
Define product vision and roadmap, diagnose high-impact opportunities, maintain relationships with hotel operators and enterprise clients, translate product decisions to business outcomes, lead technical conversations with engineering and clients, drive cross-functional alignment
Seniority
Director, hands-on IC with strategic ownership