Department Manager - Macquarie
Core
Lead a retail team to deliver outstanding customer experiences, manage store operations, and drive sales performance in a fashion environment.
Role type
Department Manager (Retail)
Builds
Customer experiences, sales results, and operational efficiency in H&M Group stores.
Domain
Retail / Fashion
Deliverable
product features
Required skills
Retail management, team leadership, sales planning and analysis, operational management, recruitment and development, trend analysis, customer service, data analysis, goal setting.
Preferred skills
Coaching and mentoring, inclusive culture building, commercial acumen, adaptability, creativity, curiosity.
Responsibilities
Lead team to deliver customer experience and maintain operational/visual standards; Analyze sales performance and optimize results/profits/stock; Manage team planning, scheduling, and store routines; Recruit, onboard, and develop team members; Stay updated on fashion trends and competitors; Represent the brand positively with customers.