Support at Home | Care Partner Clinical
Core
Advocate and trusted partner for Aveo residents navigating home care options, creating personalized plans, and coordinating services to support independent living.
Role type
Senior IC clinical care coordinator (home care)
Builds
Personalized home care plans and coordinated service delivery for retirement community residents
Domain
Healthcare + Elderly care + Home care services
Deliverable
client delivery
Required skills
Registered Nurse (AHPRA), home care or community care case management experience, Support at Home/My Aged Care program knowledge, care plan development, external provider coordination, care management system proficiency
Preferred skills
Mobile technology proficiency, Microsoft Office skills
Technologies
Alayacare, Microsoft Office
Responsibilities
Meet with prospective residents and families to assess care needs and explain funding options; Develop personalized home care plans and ensure services are in place; Coordinate with external service providers including GPs and Allied Health; Monitor resident wellbeing and adjust care plans as needs evolve; Guide residents and families through the My Aged Care journey; Maintain accurate documentation via Care Management System; Promote services by attending community events and delivering information sessions.
