Service Coordinator (NDIS)-Victoria
Core
Oversee day-to-day delivery of disability support services, primarily Supported Independent Living (SIL), ensuring safety and compliance with NDIS standards.
Role type
Senior Service Coordinator (Disability Support)
Builds
Safe, consistent, person-centred disability support services for participants with complex and high-intensity needs.
Domain
Disability services / NDIS / Supported Independent Living
Required skills
Service coordination, team leadership and mentoring, risk management, NDIS compliance, stakeholder liaison, incident management, documentation, operational planning
Preferred skills
Clinical background or nursing experience, medication support coordination, service audit and quality review, mental health support coordination
Technologies
NDIS Practice Standards, incident reporting systems, rostering tools
Responsibilities
Oversee SIL service delivery and ensure compliance with participant plans; Lead, mentor, and coach teams of Disability Support Workers; Manage staffing levels and service continuity; Respond to participant concerns and changing support needs; Maintain accurate documentation including care plans and incident reports; Conduct service reviews and participate in audits.
Seniority
Senior, hands-on IC with management responsibilities
