Rep II - Customer Service (Clinical Supply Solution)
Core
Process and monitor client bookings via phone, EDI, and email; resolve client issues and complaints; maintain ERP systems with client information.
Role type
Customer Service Representative (Logistics)
Builds
Client booking data and service resolutions
Domain
Healthcare logistics and clinical supply chain
Deliverable
dashboards & analysis
Required skills
Written communication, Microsoft Office Suite (Word, Excel, Outlook), Customer service experience, Problem-solving, Attention to detail
Preferred skills
Logistics industry experience, Imports and Exports process knowledge