Customer Advisor - Geelong, VIC
Core
First point of contact for customers at a branch, handling everyday banking needs, account openings, and lending conversations.
Role type
Customer Advisor (Banking)
Builds
Banking services and digital adoption for retail customers
Domain
Financial Services / Retail Banking
Deliverable
product features
Required skills
Customer service, active listening, empathy, problem-solving, attention to detail, compliance awareness, teamwork
Preferred skills
Confidence learning new systems, resilience, adaptability
Responsibilities
Greet and assist customers with everyday banking transactions, support account opening, identify appropriate products and services, educate customers on digital banking options, maintain compliance and operational accuracy
Seniority
Entry-level, part-time
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