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Director of IT Infrastructure and Operations

Ottawa, Ontario💼 Full-time🗓 2026-07-07 → 2026-09-26

Core

End-to-end reliability, security, performance, and cost effectiveness of Telesat's cloud and on-prem networks, hybrid infrastructure platforms, and datacenter supporting satellite telecommunications operations.

Role type

Director of IT Infrastructure and Operations

Builds

Mission-critical, high-availability services across IT operational environments for satellite telecommunications

Domain

Telecommunications / Satellite Operations / IT Infrastructure

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

IT infrastructure and network operations, hybrid environment management, enterprise networking, service management practices, vendor management, budget management, disaster recovery planning, automation and IaC, cloud cost governance (FinOps)

Preferred skills

Telecommunications or satellite environments experience, NOC/SOC operations, Zero Trust and modern network segmentation, Kubernetes, Azure, Fortinet, Arista, HPC environments, HPE infrastructure, IAM, AAA

Technologies

Azure, Kubernetes, Fortinet, Arista, HPC environments, HPE infrastructure, IAM, AAA, SD-WAN, VPN, DNS, DHCP, IPAM, IaC, CI/CD

Responsibilities

Own day-to-day IT infrastructure and network operations across cloud and on-prem; Establish and maintain ITIL-aligned practices for incident, problem, change, request, and service level management; Provide operational ownership for enterprise and datacenter networking including routing/switching, SD-WAN/VPN, DNS/DHCP/IPAM, load balancing, firewalling, segmentation, and secure remote access; Own operations for compute, storage, and platform services across virtualization, container platforms, backup/restore, identity integration, and monitoring/observability; Manage physical datacenter operations including rack/stack, cabling, power/cooling coordination, asset management, hardware break/fix, spares strategy, and access controls; Partner with Cyber Security and compliance to implement and operate controls such as network segmentation, privileged access management, logging/monitoring, endpoint hardening, and secure configuration baselines; Maintain and test DR capabilities for critical infrastructure services, including backup strategies, recovery procedures, and DR exercises; Manage annual operating budget and forecast for infrastructure operations (cloud spend, maintenance/support contracts, circuits, licensing); Develop the infrastructure and network operations roadmap: modernization, resiliency improvements, automation, observability, standardization, and lifecycle refresh

Seniority

Director, leadership level

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