Customer Banking Specialist - Mildura
Core
Frontline banking specialist delivering seamless banking experiences and financial solutions to personal and small business customers in a retail branch.
Role type
Retail Banking Specialist (IC)
Builds
Customer banking services, account maintenance, and credit product applications for 10 million+ customers
Domain
Financial Services / Retail Banking
Deliverable
product features
Required skills
Customer service, financial needs assessment, credit product application processing, in-branch technology demonstration, problem solving, risk adherence
Preferred skills
Experience in financial services, retail, or hospitality, ability to articulate financial terms, integrity, holistic solution design
Technologies
In-branch technology, digital banking platforms
Responsibilities
Conduct in-depth conversations to support overall banking needs including Home Loans and Business Banking, support customers with account maintenance and process credit applications, complete Financial Health Checks, demonstrate digital banking options, solve customer problems while adhering to risk-adverse processes
Seniority
Entry to Mid-level, hands-on IC
