Customer Banking Specialist - Bankstown
Core
Deliver seamless banking experiences and financial solutions to personal and small business customers in a retail branch setting.
Role type
Retail Banking Specialist (Customer Service)
Builds
Customer relationships and financial product adoption
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, financial product knowledge, communication, problem solving, risk awareness
Preferred skills
Vietnamese language skills, experience in financial services or hospitality
Responsibilities
Conduct in-depth conversations about banking needs, support account maintenance and credit applications, complete Financial Health Checks, demonstrate digital banking options, solve customer problems while adhering to risk procedures
Seniority
Individual Contributor