Entry Level Processor
Core
Operations Technician supporting call center and processing Personal Lines insurance policies, endorsements, and billing inquiries.
Role type
Entry-level operations technician (insurance)
Builds
Policy issuance, endorsements, corrections, and billing assistance for Personal Lines business
Domain
Insurance (Personal Lines, Property & Casualty)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Data entry, policy processing, call center operations, telecommunication systems, PC software applications, customer service
Preferred skills
Personal Lines operations knowledge, business systems knowledge
Responsibilities
Process policy endorsements, additions, corrections, and deletions; Answer inbound and outgoing calls for billing and policy changes; Perform data entry tasks across multiple systems; Verify accuracy of customer and agent requests
Seniority
Entry Level