Housing Officer
Core
Manage a portfolio of social and affordable housing tenancies, support tenants to sustain their housing, and handle property management tasks including inspections and rent collection.
Role type
Housing Officer (Property Management & Tenant Support)
Builds
Stable housing outcomes for tenants in social and affordable housing
Domain
Social housing / Community services / Residential tenancy
Required skills
Tenancy management, Property management, Residential tenancy legislation, Rent arrears management, Property inspections, Record keeping, Conflict resolution, Reporting
Preferred skills
Real estate experience, Certificate IV in Social Housing or Real Estate Practice, Queensland tenancy legislation knowledge, Driver's licence
Technologies
Property management systems, Reporting tools
Responsibilities
Manage tenancy agreements and monitor rent payments; Conduct property inspections and condition reports; Support tenants with rights, responsibilities, and access to services; Maintain accurate tenancy and property records; Prepare operational reports on tenancy performance and vacancies; Represent the organization at court, tribunal, and interagency meetings.