Club Host
Core
Face of Crown Rewards, assisting guests with memberships, promotions, sales, and general enquiries while delivering exceptional service across the casino floor.
Role type
Customer service representative (casino floor)
Builds
Guest experiences and loyalty program engagement
Domain
Gaming and hospitality
Deliverable
client delivery
Required skills
customer service, communication, cash handling, computer skills, ability to obtain Casino Employee Licence
Responsibilities
assisting guests with memberships, recruiting new loyalty members, assisting with promotions, processing transactions, providing outstanding guest service