Chief Operating Officer (COO)
Core
Oversee operations of 80 beauty service stores across Australia and New Zealand, ensuring operational excellence and alignment with strategic goals.
Role type
Senior IC Chief Operating Officer (retail/beauty)
Builds
80-store beauty service network
Domain
Retail + Beauty services
Required skills
Operational leadership, strategic planning, financial management, team management, policy development, risk management, customer experience optimization
Preferred skills
MBA, experience in beauty or retail industry
Technologies
N/A
Responsibilities
Manage daily operations for 80 stores, develop operational policies, lead a team of Operations Managers, collaborate with CEO on strategic initiatives, oversee budgets and reporting, implement customer satisfaction best practices, identify and mitigate operational risks
Seniority
Senior, hands-on IC