Head of SRE Engineering
Core
Lead the transformation of Civica's APAC LiveOps function into a modern SRE and CloudOps capability to ensure citizen-facing services are reliable, recoverable, and secure.
Role type
Senior IC/Lead SRE Engineering Manager (APAC)
Builds
Modern SRE and CloudOps operating model, automated incident response, and resilient infrastructure foundations for public sector services.
Domain
GovTech / Public Sector / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
SRE leadership, CloudOps transformation, incident management, observability, infrastructure as code, Kubernetes, CI/CD, stakeholder management, team building, commercial awareness
Preferred skills
Experience shifting teams from traditional ops to SRE practices, deep understanding of high-availability production services, ability to partner with Product/Platform/Security teams
Technologies
Kubernetes, containers, CI/CD, New Relic, Datadog, Grafana
Responsibilities
Shape the operating model for APAC LiveOps, build engineering foundations for reliability, influence detection and response processes, embed SRE practices across regions, partner with global leadership teams, improve observability and reduce downtime
Seniority
Senior, hands-on IC with leadership scope