Second In Charge | Highett | Full Time
Core
Full-time Second In Charge managing front desk reception, patient intake, scheduling, and general administration for a busy multi-disciplinary medical centre.
Role type
Front office operations lead (medical centre)
Builds
Patient appointment scheduling and daily clinic operations
Domain
Healthcare / Medical Administration
Deliverable
product features
Required skills
Customer service, telephone handling, appointment scheduling, general administration, opening/closing procedures, compliance adherence, computer proficiency, time management, multi-tasking
Preferred skills
Team leadership experience, knowledge of Pracsoft/MedTech
Responsibilities
Welcoming patients, collecting and entering patient details, answering calls, scheduling appointments, supporting Practice Manager with operations, maintaining compliance
Seniority
Individual Contributor, operational support