Retail Systems Support
Core
Troubleshoot retail system issues (POS scanning, ordering, pricing, EDI) and maintain data integrity using SQL, Excel, and ERP tools.
Role type
Retail Systems Support Specialist
Builds
Stable retail operations and accurate product/ordering data
Domain
Retail / Hardware / ERP Systems
Deliverable
product features
Required skills
SQL, Excel (VBA/Macros), ERP system administration, data validation, troubleshooting, data analysis
Preferred skills
Pronto ERP experience, retail industry knowledge
Responsibilities
Investigate issues affecting ordering, POS scanning, pricing, and EDI transactions; Use SQL and Excel to analyze data and automate reporting; Support EDI implementation, testing, and troubleshooting; Maintain product, supplier, and pricing information in Pronto ERP; Perform data validation and audits to identify errors and improve processes
Seniority
Individual Contributor
