Head of Operational Risk
Core
Senior second line leadership role providing independent oversight, challenge, and advice on operational and non-financial risks across multiple business portfolios including retail banking, lending, digital, and transaction banking.
Role type
Senior IC Head of Operational Risk (Second Line)
Builds
Risk oversight frameworks and governance engagement across complex customer, product, and operational environments
Domain
Banking / Financial Services / Operational Risk
Deliverable
dashboards & analysis
Required skills
Operational risk management, Non-financial risk frameworks, Second line oversight, Executive stakeholder management, Root cause analysis, Risk reporting, Data analytics, Team leadership
Preferred skills
Experience in highly regulated environments, Ability to navigate ambiguity, Influence on executive decision-making
Technologies
Risk indicators, Data analytics tools
Responsibilities
Provide independent second line oversight and challenge across designated business portfolios; Assess effectiveness of risk management practices and controls; Review root cause analysis and challenge remediation strategies; Influence executive decision-making through risk insight and governance engagement; Identify emerging risk themes and systemic issues; Support governance forums through risk reporting and communication; Lead and develop operational risk teams.
Seniority
Senior, hands-on IC with executive-level influence
