IT Systems Engineer
Core
Senior IT Systems Engineer designing, managing, and securing complex IT infrastructures across multiple client environments, acting as a strategic technical consultant and final escalation point.
Role type
Senior IC IT Systems Engineer (Infrastructure & Security)
Builds
Client IT environments including Microsoft 365, Azure, virtualization, networking, and backup/disaster recovery solutions
Domain
Managed IT Services / Enterprise Infrastructure
Deliverable
infrastructure
Required skills
Microsoft 365 administration, Azure services, virtualization (VMware/Hyper-V), networking (TCP/IP, DNS, DHCP, VLANs, firewalls), backup and disaster recovery, RMM/PSA platforms, infrastructure design, security implementation, complex troubleshooting
Preferred skills
Managed Service Provider (MSP) experience, client-facing technical consulting, strategic infrastructure planning
Technologies
Microsoft 365, Azure, VMware ESXi, Microsoft Hyper-V, Fortinet, SonicWall, Cisco Meraki, Veeam, Datto, Acronis, ConnectWise, NinjaOne, HaloPSA
Responsibilities
Lead design and execution of complex infrastructure projects including server and cloud migrations; Serve as Tier 3 and final technical escalation point for critical infrastructure and security issues; Proactively manage, maintain, and optimize client environments using RMM and PSA platforms; Implement and enforce infrastructure and cybersecurity best practices; Design, configure, and maintain virtualization, networking, cloud, and backup solutions; Partner with account managers to assess technology lifecycles and recommend improvements; Diagnose complex technical problems and provide clear recommendations to stakeholders
Seniority
Senior, hands-on IC with strategic consulting responsibilities