Support Engineer
Core
Provide application support and stability for Futures and Options trading execution platforms in financial markets.
Role type
Senior Support Engineer (Financial Markets)
Builds
Futures Trading and Execution platforms
Domain
Financial Services / Trading Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
UNIX and Windows environments, Java/J2EE, SQL (Sybase/Oracle/SQL Server), cloud environment support, networking (SFTP, MQ, API), health/alerting tools, ITIL & Agile processes
Preferred skills
Futures and Options markets knowledge, Futures Trading and Execution platforms experience
Responsibilities
Monitor system health and respond to alerts, maintain stability of Futures production environment, identify opportunities to improve the production environment, work with global team members in a follow-the-sun model