Casual Medical Receptionist – The Doctors Mulgrave Road
Core
Provide front-desk patient support, switchboard management, appointment scheduling, and administrative assistance to health professionals at a general practice.
Role type
Medical Receptionist
Builds
Patient care coordination and clinic administrative operations
Domain
Healthcare / General Practice
Required skills
Customer service, appointment scheduling, records management, communication, data entry, infection control compliance, stakeholder liaison
Preferred skills
Retail/hospitality/administration background, Best Practice software experience, driver's license
Responsibilities
Greet patients and manage face-to-face enquiries, answer calls and manage emails, book appointments and manage health records, assist doctors and nurses with administration, liaise with external service providers, maintain clinic cleanliness and restock supplies
Seniority
Casual, entry-level with on-the-job training