Program Manager
Core
Lead test management and quality engineering for complex digital, technology, and business change initiatives across the delivery lifecycle.
Role type
Senior Test Manager / Quality Engineering Lead
Builds
Reliable digital services and customer outcomes through rigorous testing and quality assurance.
Domain
Public Sector / Digital Transformation / Quality Engineering
Required skills
Risk-based test management, Integration testing, Regression testing, User Acceptance Testing (UAT), Non-functional testing, Test automation, Defect triage, Quality metrics analysis, Vendor management, Stakeholder coordination
Preferred skills
Salesforce, MuleSoft, CI/CD pipelines, Enterprise integration platforms
Technologies
Salesforce, MuleSoft, CI/CD tools, Automation frameworks
Responsibilities
Develop risk-based test strategies and governance plans; Lead system, integration, and UAT; Manage test scope, resources, and environments; Direct defect triage and quality gates; Provide independent release readiness advice; Manage test suppliers and multidisciplinary teams; Coach practitioners to uplift testing standards.
Seniority
Senior, hands-on IC with leadership responsibilities