CareerPlan

AI Solutions Engineer, Technology Workplace Services

TorontoFull-time2026-10-15 → 2026-11-11

Core

Design, build, govern, and improve AI-enabled and automated solutions to strengthen service delivery, employee productivity, and operational efficiency within Technology Workplace Services.

Role type

Senior IC AI Solutions Engineer (Enterprise AI & Automation)

Builds

AI-powered copilots, agents, automations, scripts, analytics, and low-code solutions for digital workplace use cases

Domain

Financial Services / Enterprise AI & Automation

Deliverable

production ML models

Required skills

AI solution engineering, business analysis, process improvement, prompt engineering, workflow orchestration, enterprise search, risk assessment, documentation, ITIL practices

Preferred skills

Microsoft Copilot Studio, Azure AI Foundry, Microsoft Fabric, Power Platform, PowerShell, Python, API integration

Technologies

Microsoft Copilot Studio, Azure AI Foundry, Microsoft Fabric, Power Platform, ServiceNow, Microsoft 365, PowerShell, Python

Responsibilities

Identify and prioritize high-value AI and automation opportunities; Design, configure, develop, test, and deploy secure AI-powered solutions; Ensure compliance with security, privacy, and governance requirements; Develop and maintain technical runbooks and documentation; Provide targeted technology support for endpoints and collaboration tools

Seniority

Senior, hands-on IC