Service Development Manager
Core
Coordinate and deliver home care services to seniors facing challenges such as dementia, chronic diseases, and mobility issues, while managing case loads and funding.
Role type
Senior IC Home Ageing Services Coordinator
Builds
Individualized support plans and home care service delivery for seniors
Domain
Social welfare / Aged care
Deliverable
client delivery
Required skills
case management, assessment, support plan development, client engagement, statistical data compilation, funding application management, quality improvement, person-centred care, consumer-directed care model, primary and allied health coordination
Preferred skills
marketing, business management, budget management, staff supervision and mentoring, independent report preparation
Technologies
database management systems
Responsibilities
Conduct client assessments and develop individualized support plans; promote and expand home care services; compile statistical data and maintain client databases; ensure compliance with funding requirements and Aged Care Quality Standards; manage funding applications and related projects; participate in quality improvement activities
Seniority
Mid-level, hands-on IC
