SOE Engineer
Core
IT Engineer responsible for end-to-end management of desktop fleet, identity platforms, security alerts, and automation for an ISP.
Role type
Senior System Operations Engineer (IT)
Builds
Secure, automated, and reliable IT infrastructure for an Internet Service Provider
Domain
IT Operations / Network Services
Required skills
Windows 11/macOS/iOS troubleshooting, Microsoft 365 administration, Active Directory/Entra ID management, PowerShell scripting, backup management, security alert triage, automation scripting
Preferred skills
ACSC Essential Eight implementation, Microsoft/Apple certifications, home lab experience, open source contributions
Technologies
Windows Server, macOS, iOS, Entra ID, Okta, Intune, JumpCloud, Proxmox, ESXi, Threatlocker, Huntress
Responsibilities
Run helpdesk support focusing on root cause analysis, manage identity platforms and device fleets, patch servers and endpoints, own backups end-to-end, automate routine jobs using AI tooling, plan and deliver IT projects
Seniority
Mid-Senior, hands-on IC