Senior Therapeutic Case Manager: Housing and Community Connections
Core
Provide therapeutic, trauma-informed case management and recovery-oriented support to individuals experiencing homelessness, mental health challenges, and complex social needs to achieve sustainable housing outcomes.
Role type
Senior Therapeutic Case Manager (Housing and Community Connections)
Builds
Person-centred support plans, coordinated care responses, and community participation pathways for participants.
Domain
Social Services / Housing / Mental Health
Deliverable
client delivery
Required skills
Therapeutic case management, trauma-informed practice, recovery-oriented frameworks, complex case assessment, multidisciplinary coordination, stakeholder engagement, report writing, risk management
Preferred skills
Practice leadership, mentoring, coaching, supervision, Housing First principles, tenancy sustainment knowledge
Technologies
Case management software, reporting tools
Responsibilities
Develop and coordinate person-centred support plans for participants with complex needs; manage high-risk cases and facilitate coordinated care planning; build partnerships with government agencies, housing providers, and health services; provide practice leadership, mentoring, and specialist guidance to colleagues; conduct comprehensive assessments and document cases.
Seniority
Senior, hands-on IC with leadership responsibilities