Supply Chain Quality Specialist
Core
Subject matter expert for whole goods product/service quality, managing supplier and customer issues to resolve defects, shortages, and delivery delays.
Role type
Supply Chain Quality Specialist
Builds
Quality Management System (QMS) implementation, case management, and inventory accuracy
Domain
Agricultural and construction machinery supply chain
Required skills
Supply chain and logistics operations, warehouse and transport management, mechanical knowledge and schematics interpretation, SAP system navigation, data entry and integrity, audit execution, insurance and vendor claims processing, analytical problem-solving, Australian and New Zealand safety standards compliance
Preferred skills
Trade qualification, parts interpretation, AI application exposure, Microsoft Office suite proficiency
Responsibilities
Investigate and assess quality issues including damage, loss, and manufacturing defects; support QMS setup and maintenance; perform systems and physical audits; manage case management software and inventory records; recommend evidence-based decisions on returns and warranty claims; support vendor reviews and performance monitoring; prepare status and managerial reports
Seniority
Mid-level, hands-on specialist