Customer Banking Specialist - Batemans Bay
Core
Deliver seamless banking experiences and financial solutions to personal and small business customers in a retail branch setting.
Role type
Retail Banking Specialist (Customer Service)
Builds
Customer accounts, credit applications, and financial health assessments for CommBank's retail division.
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, financial product knowledge, communication, problem-solving, risk adherence
Responsibilities
Conduct in-depth customer conversations regarding Home Loans, Business Banking, and Financial Advice; Support customers with account maintenance and credit application processing; Complete Financial Health Checks to assess customer needs; Demonstrate in-branch technology and digital banking options; Solve customer problems while adhering to bank processes and risk culture.
