Full-stack Product Engineer + Product Support Lead at Featurebase
Core
Building a complete customer-facing suite for managing support, product feedback, and customer communication in one place.
Role type
Full-stack Product Engineer (Next.js/Node.js)
Builds
Core product features for an AI customer support platform
Domain
SaaS / Customer Support / AI
Deliverable
production ML models | product features
Required skills
Next.js, TypeScript, Node.js, MongoDB, Redis
Responsibilities
Own and ship core product features end-to-end
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