Officer, Branch Relationship Manager, Growth, Counsumer Banking Group
Core
Acquire and upgrade affluent clients into the Treasures segment, deepen wallet share through retention and growth of AUM, and establish DBS as the primary banker for newly acquired clients.
Role type
Branch Relationship Manager (Consumer Banking)
Builds
Client relationships, AUM, and product adoption in the local market
Domain
Consumer Banking / Retail Banking
Required skills
client acquisition, relationship management, AUM growth, product strategy execution, regulatory compliance, risk review, due diligence, customer service, team collaboration
Preferred skills
lifestyle and beyond banking propositions, doorstep banking workflows, new-to-product client conversion
Technologies
I-Banking, M-Banking, Online MF, Debit Card, e-Channels
Responsibilities
Source new affluent clients through self-sourcing, referrals, and local prospecting; manage and grow AUM for mapped client segments (AUM >= INR 1M); ensure activation of e-Channels and savings book growth; resolve customer queries and complaints within agreed TAT; coordinate with Service teams and Product specialists; ensure internal and regulatory compliance including AML/KYC and risk reviews.
Seniority
Individual Contributor, Branch Level