AVP, Specialist, Business Management Support, Consumer Banking
Core
Establish and enhance policies, procedures, and guidelines for consumer banking operations and products to ensure compliance and operational effectiveness.
Role type
Senior IC business management specialist
Builds
Operational processes and documentation for consumer banking products and services
Domain
Consumer banking / Financial services
Deliverable
dashboards & analysis
Required skills
Policy and procedure development, Process improvement, Operational risk management, Regulatory compliance, Stakeholder coordination, Product launch support
Preferred skills
Transformation or project management experience
Technologies
None stated
Responsibilities
Establish and enhance policies and procedures for business operations and consumer products; Review end-to-end processes for continuous improvement; Support business initiatives including new product/service launches; Manage operation processes for consumer banking in HK and Macau; Coordinate with stakeholders to ensure compliance with group policies and regulations
Seniority
Senior, hands-on IC