Officer, Customer Service Officer, Consumer Banking Group
Core
Deliver high-quality customer service to branch visitors and distribution channel clients, resolve complaints, and process banking transactions accurately and efficiently.
Role type
Customer Service Officer
Builds
Banking products and financial solutions for consumers
Domain
Consumer Banking
Deliverable
client delivery
Required skills
Customer service, problem-solving, attention to detail, digital platform proficiency, regulatory compliance
Responsibilities
Address customer inquiries, recommend appropriate banking products, adhere to regulatory guidelines, support daily branch operations, collaborate with cross-functional teams
Seniority
Individual Contributor