Officer, Branch Relationship Officer, Growth, Current Account, Consumer Banking Group
Core
Acquire and grow affluent new-to-bank clients (AUM ≥ INR 1M) and deepen wallet share for existing customers through need-based product solutions and relationship management.
Role type
Branch Relationship Officer (Consumer Banking)
Builds
Consumer banking products (deposits, credit cards, personal loans, investments, insurance) for individual clients
Domain
Consumer Banking / Retail Finance
Deliverable
product features
Required skills
Relationship management, client acquisition, cross-selling, up-selling, regulatory compliance (KYC/AML), product knowledge, sales pipeline management, customer service
Preferred skills
AMFI/IRDAI/FEDAI/BCSBI certifications, wealth management knowledge, MBA
Technologies
I-Banking, M-Banking, Online MF, Debit Card platforms
Responsibilities
Acquire new-to-bank clients with AUM ≥ INR 1M, drive product penetration via cross-sell/up-sell, manage client satisfaction and service levels, ensure regulatory compliance and risk reviews, activate e-channels and savings book growth, resolve customer complaints, coordinate with internal teams to meet revenue targets
Seniority
Mid-level, hands-on IC