Assistant Officer, Personal Banker, Consumer Banking Group
Core
Acquire new-to-bank customers, deepen relationships with retail banking customers, and cross-sell consumer banking products to drive CASA portfolio growth.
Role type
Assistant Officer, Personal Banker
Builds
Current Account and Savings Account (CASA) portfolio
Domain
Consumer Banking / Retail Banking
Deliverable
product features
Required skills
customer acquisition, relationship management, cross-selling, regulatory compliance (KYC), sales campaign execution
Preferred skills
understanding of retail banking products, financial market trends, regulatory guidelines
Responsibilities
Acquire new-to-bank customers and drive the growth of the Current Account and Savings Account (CASA) portfolio. Manage and deepen relationships with retail banking customers by understanding their financial needs and providing appropriate solutions. Promote and cross-sell a comprehensive range of consumer banking products and services. Deliver exceptional customer service to ensure high levels of customer satisfaction and retention. Ensure strict compliance with regulatory requirements, internal policies, and Know-Your-Customer (KYC) standards during customer onboarding and transactions. Participate actively in branch sales campaigns, roadshows, and marketing events to generate leads.