Assoc, Infrastructure Engineer, Group Infrastructure & Cloud, Group Technology
Core
Provide L2/L3 support, monitor, and maintain Windows Server, Citrix, and NetScaler infrastructure for a bank's operational processes.
Role type
Senior Infrastructure Engineer (Windows/Citrix)
Builds
Stable, secure, and performant virtual desktop and server environments for banking operations.
Domain
Banking / Windows Server & Virtualization
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows Server administration, Citrix (Director, XenDesktop/XenApp), NetScaler (ADC) configuration, PowerShell automation, Active Directory management, system hardening, incident/problem/change management, performance tuning, root cause analysis
Preferred skills
ITIL certification, Microsoft/Citrix certifications, banking security knowledge, Linux middleware experience
Technologies
Windows Server 2016/2019/2022, Citrix Director, NetScaler (Citrix ADC), PowerShell, Active Directory, Zabbix, IBM Connect Direct, SSH
Responsibilities
Monitor environment health and resolve Tier 2/3 user tickets, manage user profiles and OS upgrades, perform root cause analysis and system recovery, automate repetitive tasks using PowerShell, configure and maintain NetScaler load balancing and gateway services, execute migrations for End of Support software, support audit and compliance activities
Seniority
Senior, hands-on IC
