Assoc, Infrastructure Engineer, Group Infrastructure & Cloud, Group Technology
Core
Managing and supporting the bank's Windows Server, Citrix, and NetScaler infrastructure to ensure operational resilience and performance.
Role type
Senior Infrastructure Engineer (Windows/Citrix)
Builds
Stable, secure, and performant virtual desktop and server environments for banking operations.
Domain
Banking / Enterprise Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows Server administration, Citrix (Director, XenApp/XenDesktop), NetScaler (ADC) configuration, PowerShell automation, Active Directory management, system hardening, performance tuning, incident management, change management, root cause analysis, patch management, migration planning.
Preferred skills
ITIL certification, Microsoft/Citrix certifications, information security knowledge in banking, Linux middleware experience.
Technologies
Windows Server 2016/2019/2022, Citrix Director, NetScaler (Citrix ADC), PowerShell, Active Directory, Zabbix, IBM Connect Direct, SSH, VLANs, ACLs.
Responsibilities
Monitor environment health and resolve Tier 2/3 user tickets; manage user profiles and perform OS upgrades; troubleshoot and drive system recovery; maintain and update Gold Images; configure Traffic Management and Load Balancing on NetScaler; automate repetitive tasks; mentor less experienced engineers; support audit and compliance activities.
Seniority
Senior, hands-on IC
