Associate/Senior Associate, Specialist, Business System, Consumer Banking
Core
Reimagining and optimizing end-to-end customer and employee journeys for card and unsecured loan products, driving Operation Model Transformation initiatives.
Role type
Business System Specialist (Consumer Banking)
Builds
Card and unsecured loan product platforms and operational processes
Domain
Consumer Banking / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Business analysis, User Acceptance Testing (UAT), regulatory compliance knowledge, system process architecture understanding, agile methodologies, project management tools, issue tracking systems, collaboration platforms
Preferred skills
JIRA, Confluence
Responsibilities
Provide support for and lead projects related to card and unsecured loan products, act as a business analyst to understand requirements and collaborate with technology teams, lead and conduct User Acceptance Testing (UAT), assist in developing and maintaining critical system documentation, investigate and resolve production incidents, deliver timely responses to frontline users, proactively identify and mitigate risks associated with card and unsecured loan processes
Seniority
Associate/Senior Associate, hands-on IC
