Associate/Senior Associate, Specialist, Business System, Consumer Banking
Core
Reimagining and optimizing end-to-end customer and employee journeys for card and unsecured loan products, driving Operation Model Transformation (OMT) initiatives and process transformation.
Role type
Senior IC Business System Specialist (Consumer Banking)
Builds
Card and unsecured loan product platforms and operational processes
Domain
Financial services / Consumer Banking
Required skills
Business analysis, User Acceptance Testing (UAT), regulatory compliance, system documentation, incident resolution, stakeholder collaboration, agile methodologies, project management tools
Preferred skills
JIRA, Confluence
Technologies
JIRA, Confluence
Responsibilities
Lead and conduct User Acceptance Testing (UAT), including functional and regression testing; Investigate and resolve production incidents in collaboration with system teams; Assist in the development and maintenance of critical system documentation; Act as a business analyst to understand business and technical requirements; Proactively identify and mitigate risks associated with card and unsecured loan processes.
Seniority
Senior, hands-on IC